Privacy policy
Last Updated:
June 27, 2026
Introduction
At AlphaOS, your privacy is not an afterthought — it is a core part of how we build. This Privacy Policy explains what information we collect when you use our platform, how we use it, and the choices you have. By using AlphaOS, you agree to the practices described here. If you have any questions, our team is always available to help.
Information We Collect
We collect information you give us directly — like your name, email address, and payment details when you sign up. We also collect usage data automatically, including which AI models you use, how many credits you consume, and how your team interacts with the platform. This helps us keep AlphaOS running smoothly and improve the experience for everyone.
How We Use Your Information
We use your information to operate and improve the AlphaOS platform, process your billing, and provide customer support. We also use aggregated usage data to understand how teams are building with AlphaOS so we can ship better features. We do not use your data to serve ads or sell it to third parties — ever.
Data Sharing
We only share your data with trusted third party services that help us run AlphaOS — such as payment processors and cloud hosting providers. We never sell your data to advertisers or data brokers. In rare cases, we may be required to share information to comply with legal obligations, but we will always notify you when legally permitted to do so.
Data Storage and Security
Your data is stored on secure cloud infrastructure with encryption at rest and in transit. We retain your data for as long as your account is active. If you delete your account, your data is permanently removed within 30 days. We regularly audit our systems and follow industry best practices to keep your information safe.
Your Rights
You have full control over your data. You can access, update, or export your information at any time from your account settings. You can also request permanent deletion of your account and all associated data. If you are based in the EU or UK, you have additional rights under GDPR including the right to object to certain types of processing.
Cookies
AlphaOS uses cookies to keep you logged in, remember your preferences, and understand how the platform is being used. We do not use cookies for advertising purposes. You can manage or disable cookies through your browser settings at any time, though some features of AlphaOS may not work as expected without them.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, you can reach our privacy team at privacy@AlphaOS.io. We aim to respond to all privacy related inquiries within 48 hours. This policy may be updated from time to time and we will notify you of any significant changes via email.
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